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Return Policy

Items purchased from the Region 13 Online Store can be returned within 30 days of ship date for a refund, as long as the product has not been used and is in its original packaging.

Before returning an item, please email us at productstore@esc13.txed.net or call 512.919.5247.

Note:

  • Refunds for merchandise only will be issued to the billing name and address on the original order.
  • Shipping charges are non-refundable.
  • Refunds will be given only if invoice has been paid.
  • Customers are required to pay shipping on returned product.
  • Credit card orders will be charged back to credit card used to purchase.
  • Restocking fee 10% of item.

 

EXCEPTIONS:

T-shirt Return Policy

These shirts are printed on demand, therefore, we do not accept returns for size exchanges or buyer's remorse. 

Driver's Training (Parent Taught 101):
PT101 course materials are non-refundable. There will be no returns or refunds for these fees.

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