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Return Policy

ESC Region 13 Return Policy

Items purchased from the Region 13 Online Store can be returned within 30 days of ship date for a refund, as long as the product has not been used and is in its original packaging.

Before returning an item, please email us at productstore@esc13.txed.net or call 512.919.5247.

Note:
Refunds for merchandise only will be issued to the billing name and address on the original order.
Shipping charges are non-refundable.
Refunds will be given only if invoice has been paid.
Customers are required to pay shipping on returned product.
Credit card orders will be charged back to credit card used to purchase.
Restocking fee 10% of item.

PARENT TAUGHT CUSTOMERS Please Note:
PTDE course materials are non-refundable. There will be no returns or refunds for these fees.