Return Policy
Items purchased from the Region 13 Online Store can be returned within 30 days of ship date for a refund, as long as the product has not been used and is in its original packaging.
Before returning an item, please email us at productstore@esc13.txed.net or call 512.919.5247.
Note:
- Refunds for merchandise only will be issued to the billing name and address on the original order.
- Shipping charges are non-refundable.
- Refunds will be given only if invoice has been paid.
- Customers are required to pay shipping on returned product.
- Credit card orders will be charged back to credit card used to purchase.
- Restocking fee 10% of item.
- Refunds are processed after merchandise has been returned and restocked.
EXCEPTIONS:
These shirts are printed on demand, therefore, we do not accept returns for size exchanges or buyer's remorse.