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Privacy Policy

The Region 13 privacy policy defines our use of personal information and outlines our safeguards for that information. Region 13 is committed to ensuring that your privacy is protected. Should Region 13 ask you to provide personal information by which you can be identified when using this website, be assured that it will only be used in accordance with this privacy statement.

What information is required to place an order with Region 13?
  • name, address, and phone number
  • credit card or purchase order number

  • What does Region 13 do with the required information?
    We require this information to process all orders placed through our product store. Your information may be used in one of more of the following capacities:
  • internal record keeping
  • product and service improvements
  • promotional emails about new products, special offers or other resources which you may find useful
  • market research purposes and website customization

  • Security
    Region 13 is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard the information we require. Region 13 does not store your credit card number, expiration date or cvv2 code. The only information saved is your name, address and contact information. 

    Requests to Change Account Information by a Client
    To change any client information on an account the client must provide the name and current email address associated with the account. In addition to these two pieces of information, and in order to maintain the privacy and security of our clients' information, the client may be asked to provide an order # or proof of order (such as date of purchase and purchase amount via credit card statement) along with the associated mailing address of the account. The burden is on the person requesting any account information changes to authenticate themselves in order protect our clients from any wrongdoing.
    Region 13 will not give out any credit card information under any circumstance.
    Region 13 will not give out addresses, phone numbers or any other sensitive information.

    How we use cookies
    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once allowed, the file is added and the cookie analyzes web traffic. Cookies allow web applications to respond to you as an individual by tailoring its operations to your needs, likes and dislikes by gathering and remembering information from your browsing history. This helps analyze data and improve our website and tailor it to customer needs.
    A cookie does not give access to your computer or any information about you, other than the data you choose to share. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies but this may prevent you from taking full advantage of our website.

    Links to other websites
    The Region 13 website may contain links to other websites of interest. However, once you have used these links to leave our site, you should be aware that we do not have any control over any other website. We cannot be responsible for the protection of any information which you provide while visiting such sites which are not governed by this privacy statement. You should exercise caution and review the privacy statement applicable to any website in question.

    Controlling your personal information
    If you believe that any of your information is incorrect or incomplete, please email us at the following address productstore@esc13.txed.net

    ESC Region 13 will not sell or rent your personal information to anyone.