FAQ

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 Can I pay with a purchase order?   

  • Yes, but only for U.S.-based customers. Simply select "Purchase Order (Educator's Only)" as your payment option at checkout. After, please email your PO to productstore@esc13.txed.net along with your district's name.
  • Canadian customers: At this time, we do not accept purchase orders. All Canadian orders must be paid by credit card.

Do I need to create an account to make a purchase? 

No, accounts are optional.

 Do you accept orders via fax or mail?

No.  All orders must be placed through our online store.

When can I expect to receive the items I've ordered? 

  • Most orders will arrive within 5 to 7 business days.
  • Canadian customers: Please allow an additional 5-7 business days for shipping and delivery.

Still have questions?